Admissions Representative
All About People is working with a great educational institution in South Austin on an Admissions Representative role for their growing team. The ideal candidate will have prior sales experience and a desire to help others further their education. This is a temp to hire position with a variable schedule and one working Saturday per month required.
About the Admissions Representative Position
The Admissions Representative is the gateway, bridge, and conduit for potential students seeking the opportunity to obtain the education of higher learning. The Admissions Rep is responsible for not only the recruitment of potential students but also each aspect of the enrollment process towards securing a student’s success and retention. As an admissions representative, you will be working to connect with hundreds of potential students each week via phone, email, and text. The greatest responsibility of the rep is to organize and manage the database of potential students interested in obtaining a degree or certification.
Responsibilities for the Admissions Representative:
- Provide superior customer service when interacting with prospective students on the phone, in writing, by email, text message and/or in person
- Schedule tours and meet with students daily
- Provide care and guidance to those interested in becoming a student
- Effectively communicate the school history and its numerous alumni success stories
- Explain specific details related to education programs such as tuition, program length, curriculum, and other pertinent education and compliance facts as provided by the school
- Understand and adhere to all compliance standards with the school’s accreditation and Department of Education Standards
- Coordinate with supporting departments on behalf of schools potential students; Financial Aid, housing, enrollment services, and military benefits representatives
- Create and maintain documents related to student enrollments
- Participate in admissions related recruiting events such as: student orientation, open house, and outreach events
Required Skills & Experience for the Admissions Representative:
- Commitment to student development and success
- Effective counseling, coaching and mentoring of students
- Exceptional customer service and a positive attitude
- Demonstrated ability to meet and exceed organizational goals in a fast-paced environment
- Ability to work independently as well as function as part of a team
- Ability to project a professional image in person, over the phone, and in writing
- Possess quality voice skills, speak well, and be clearly understood via telephone and in person
- Capacity to work in a fast-paced environment and be a self-starter
- Ability to multi-task efficiently and effectively
- Ability to focus on specific quantifiable goals for achievements
- Strong organizational skills
Qualifications for the Admissions Representative:
- Bachelor’s Degree preferred but not required
- 2+ years of experience – Any combination of sales, customer service, outbound call center sales/service, and higher-education
- Knowledge of Microsoft Word, Excel, and PowerPoint
- Excellent verbal and written communications skills
- Self-motivated with proven success in dealing with clients/consumers
Please call 512-910-8074 for additional details!