· Developing custom multiplex bead-based assays for research and diagnostic customers and partners using Luminex’s xMAP Technology
· Performing scientific projects through design, execution, verification, and validation
· Executing reagent and assay troubleshooting and optimization based on the direction from the Development & Applications Scientist
· Analyzing data, writing reports, and, generating presentations for clients, the department, and management
· Developing, updating, and implementing SOPs to support assay development procedures with LTG leadership team and R&D groups
· Providing scientific support to various functions within Luminex, including sales and sales management, marketing and marketing management, R&D, manufacturing, training and instructional development
· Field applications support activities as needed and directed by the Director of Scientific Applications, such as delivering scientific applications and technology training associated with Luminex xMAP Technology, including custom assay development and on-site troubleshooting of hardware and software in research and some diagnostics environments
Key Responsibilities & Duties:
· Design, develop, optimize, transfer, and implementation of xMAP based multiplex protein and genomic assays driving to on-time completion of milestones
· Apply a variety of data analysis and statistical techniques
· Communicate experimental outcomes and data analysis in the form of reports and presentations targeted at a variety of stakeholders
· Support general lab maintenance and development initiatives
· Deliver training for new and existing customers on assay design and development for Luminex xMAP Products
· Supporting scientist-to-scientist collaboration to advance customers’ and partners’ success in applying Luminex’s xMAP technology to achieve market development objectives
· Provide troubleshooting of issues to support customer success with Luminex xMAP Technology
· Maintain knowledge of the latest scientific uses of Luminex xMAP technology including current, new, and future applications in order to fulfill the needs of Luminex customers
· Contribute to development of account-specific strategies and execution of tactics and programs
· Deliver a customer experience that advances Luminex’s commercial objectives with current and prospective customers
· Identify ways to improve the customer experience and provide feedback to Commercial Operations
· Provide feedback to sales and sales management, marketing and marketing management, R&D, manufacturing, training and instructional development, on an ongoing basis, to help develop solutions and programs that meet customer and partner requirements
· Adhere to reporting requirements to support compliance, capacity management, and individual and team priorities
· Manage time and expenses in alignment with business priorities
· Other duties as assigned by the Development & Applications Scientist
Education and Experience:
· Demonstrated experience independently developing protein and nucleic acid multiplex assays using multiple assay format types
· Minimum Ph.D. in biology, molecular biology or a related subject and at least 2 years relevant work experience OR
· Minimum Master’s degree in chemistry, biology, molecular biology or a related subject and at least 5 years relevant work experience and/or training
· OR
· Minimum Bachelor’s degree in chemistry, biology, molecular biology or a related subject and at least 7 years relevant work experience and/or training
· Experience working independently in a fast-paced environment with rapidly changing priorities
Training, Skills and Certifications/Licenses:
· Enjoys working in a dynamic environment
· Strong understanding of both protein and nucleic acid xMAP assay chemistries
· Proficiency with Luminex instrumentation required
· RUO and IVD assay development experience
· Assay fit-for-purpose characterization and validation experience is an asset
· Ability to work mostly independently, but also in collaboration with various teams
· Excellent communication (verbal and written), presentation, facilitation, research, problem solving, and organizational skills - with customers, peers and management, both in-person and on the phone
· Ability to be a self-starter and independent worker, allowing for continual learning and growth in order to successfully fulfill job requirements
· Excellent organizational & time-management skills, with focus on business goals
· Results-oriented and dedicated to providing high quality customer service
· Team-oriented and ability to lead others without direct reporting authority
Work Conditions:
- Must work onsite at Luminex office
- Travel may be required up to 30% of the time to customer sites, including internationally
- Ability to work under pressure to meet deadlines, and in high stress environments
- Physical Demands: All positions require standing, stooping, bending, climbing, sitting, kneeling, and lifting at least 10 lbs.
- Additional physical requirements are listed below:
- Pounds lifted (20 to 50lbs)
- Vision (Color) on the job is required frequently