Austin Water’s goal is to provide our community with safe, reliable, high quality, sustainable and affordable water services every day so Austin continues to be a livable city. We do this by providing excellent customer service, consistency and transparency in your water services. Austin Water provides water, wastewater, reclaimed water, conservation and environmental protection services to more than 1 million customers. We do this with a service area that covers more than 500 square miles with over 1,000 full-time employees.