Knowledgeable in all aspects of job and City operations; maintains high quality of work; follows health and safety guidelines.
Demonstrates superior customer service; treats other employees and citizens with kindness; promotes goodwill; solves conflict with tact.
Continually looking for areas to improve upon; decisive and adaptive; supports new ideas; a driver for change. Innovative.
Actively seeks and gives performance feedback in order to determine developmental opportunities; uses feedback as an opportunity for continuous improvement.
Organizes work processes to be effective and efficient; provides employees with the necessary training and resources to get the job done. Communicates clear performance expectations and standards to the team and provides formal feedback on performance on an ongoing basis constructively and tactfully.
Provides learning opportunities to the team; encourages decision making and accountability. Establishes a vision and direction and motivates/inspires the team to follow suit. Leads by example.