Overview: Bring content strategy for Enterprise application experiences for both employee and customer-facing users

Location: work from your Austin-area home office

Compensation: Based on 3-5 years of experience

Hours/Duration: 5 months with possibility for extension


Liaison Creative+Marketing has an opportunity for a Content Strategist focusing on Enterprise application experiences for both employee and customer-facing users. The focus will be to deliver innovative and pragmatic content design and planning, based on business requirements, research, and audience insights. Your role will engage teams of industry experts and creative talent across the company, including marketing leaders, product owners, designers, writers, and developers. Full benefits available.


  • Bring content strategy expertise to digital experiences (website redesigns, microsites, and social media) and content optimization plans
  • Recommend content strategies to inform deliverables (Content plans/mapping, content audits/models, KPI/metrics criteria definition, customer research, journey mapping, client workshops, and support for prototype development and usability testing)
  • Consult on process and methodology, bringing strategic solutions to planning discussions with account and project management teams
  • Perform product and user research bring insights to creative partners
  • Champion content strategy best practices and highlight the value of the discipline within the context of projects


How to be a top candidate for this job:

  • 3-5 years of experience in communications or UX field
  • Work samples that show evidence of strategic thinking. A web-based portfolio (no Google Docs or DropBox, please)
  • Interactive UX writing experience a plus
  • Experience working within a digital framework: discovery, define, concept, design, and development
  • Experience with Design Thinking, Agile, and/or Lean UX desired
  • Experience collaborating with internal partners and third-party vendors to gather data and ensure the feasibility of work
  • Understanding taxonomy and SEO, and how to optimize web pages for increasing ranking
  • While this role is likely to be remote for the near term, we are only considering local Round Rock and Austin area candidates. If you are applying from outside the area, be sure to include your date-specific unconditional relocation details in the "How does this opportunity fit you?" section of your application


Skills:

  • Passion for sharing subject matter expertise, knowledge, and best practices across teams and channels
  • Ability to work in an environment/on projects that have a high level of ambiguity, and willingness to embrace creative
  • Skilled at storytelling and collaborating in real-time


Benefits:

  • Full employee benefits package includes 100% Liaison-paid medical and dental insurance;
  • Paid vacation/sick and holiday leave
  • 401k program with company matching
  • Short- and long-term disability insurance
  • Paid group term life insurance
  • Optional supplemental insurance and life coverage
  • Optional Pet Insurance
  • Those enrolled in our medical plan get free enrollment in our Wellness Program and Employee Assistance Program


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