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Disaster Assistance Data Operator

Remote Austin, TX

Job Description:

Administrative Assistant I is a Disaster Assistance Data Operator position. Job requires working beyond normal work hours including holidays and weekends, when necessary, especially in the first months after a disaster declaration. Performs data entry for the Other Needs Assistance (ONA) provision of the Federal Assistance for Individuals and Households Program (IHP) to assist victims in meeting disaster related expenses or serious needs. Data enters disbursement information received from the Comptroller into the federal National Emergency Management Information System (NEMIS) to update client payment status. Completes batching of payments made to clients to ensure there are no rejects in the system. Enters recoupment information and client information for lost/stolen warrant claims and fraud referrals. Verifies, researches, corrects, or retrieves information and tracks payments to clients in the Health and Human Services Administrative System (HHSAS). Answers client inquiries to track status of grants approved for payment and runs daily reports using NEMIS and HHSAS. Instructs other operators to perform assignments  


Essential Job Functions:

Enters data and conducts inquiry into an automated system(s). (40%) Prepares basic level ongoing or special narrative or statistical reports. (10%) Communicates on a basic level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issue, or resolve/report problems or complaints. (10%) Researches and validates or corrects computer files to ensure accuracy of data. (15%) Monitors/controls/prepares batched input documents for data entry. (15%) Provides instruction, guidance, or training to staff. (10%)  


Knowledge Skills Abilities:

Ability to complete data entry functions. Knowledge of disbursement information received from the State Comptroller’s Office. Knowledge of the Emergency Services Program and the Federal Assistance to Individuals and Households Other Needs Assistance Program (IHP/ONA) and procedures. Knowledge of the Federal National Emergency Management Information System (NEMIS). Skill in communicating effectively both orally and in writing. Skill in establishing and maintaining effective working relationships with all levels of staff, customers, and the public.  


Registration or Licensure Requirements:

N/A  


Initial Selection Criteria:

High School graduate or equivalent. One year experience in windows-based software. One year experience in an office environment.


Additional Information:

Requisition# 483827.


Positions advertised with this position description are temporary and will only be filled after a disaster declaration. Management is recruiting to identify qualified candidates that may be hired on short notice to fulfill the operations requirements when there is a federal disaster. Job requires working beyond normal work hours including holidays and weekends, when necessary, especially in the first months after a disaster declaration.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.


Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 25B, 42A, YN, 275, 0111, 6046, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.


MOS Code:

25B, 42A, YN, 275, 0111, 6046, 3A1X1  HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.


I-9 Form - Click here to download the I-9 form.


In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.


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