Human Resource Specialist III
Performs human resources records management and technical assistance work. Work involves assisting in the administration of a human resources records management program and ensuring compliance with state and federal eligibility/identification and other employment related laws, regulations, and policies. Serves as the primary contact for and processor of employment/salary, prior state service, and lost wage verification requests. Also serves as the primary back-up for internal and external human resources information and/or documents related to the Open Records Act, subpoenas, litigation, civil rights, internal audit, risk management, and investigations. Works under general supervision with latitude for the use of initiative and independent judgment.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Serves as the primary backup contact for and processor of internal and external requests for human resources information and/or documents required for resolution of Open Records Act, subpoena, litigation, civil rights, audit, risk management, and/or investigation matters.
Coordinates the HHS Human Resources Office's efforts in retrieving human resources related information and/or documents maintained at the access HR Service Center, HHS Payroll Office, and/or HHS Time, Leave, and Labor Office, e.g. training transcripts, job applications, interview and selection records, Equal Employment Opportunity (EEO) documents, job performance records, worker's compensation information and documents, payroll records, time/ leave/labor records, and unemployment insurance records.
Processes employment and salary verification requests that are the responsibility of the HHS Human Resources Office. Refers requestors to the Work Number when we have been contacted in error about employment and salary verifications that either the Work Number computerized system or representatives can provide.
Processes lost wage verification requests.
Processes prior state service verification requests.
Research records management issues. Clarifies records management policies and procedures for HHS agency supervisors, managers, and staff.
Assists in completion of various records management special projects.
Maintains workload statistical reports.
Registrations, Licensure Requirements or Certifications: N/A
Knowledge Skills Abilities:
Knowledge of HHS agency and human resources policies, procedures, and practices.
Knowledge of current records management administration and maintenance policies, procedures, and practices.
Knowledge of the Open Records Act.
Knowledge of time management principles and practices.
Knowledge of office procedures; of spelling, punctuation, grammar, and arithmetic; and of business terminology, methods, and procedures.
Ability to correctly enter data into an electronic database and scanning system.
Ability to meet specified deadlines.
Ability to research record management issues, organize efficiently, learn scanning techniques, problem solve records issues and follow detailed, complex instructions.
Ability to prepare and maintain records, files, and reports; to make arithmetic computations; to explain policies and procedures to staff and members of the general public; and to communicate effectively.
Ability to effectively communicate with superiors, peers, vendors and general public – providing information by telephone, fax, in writing, e-mail, or in person.
Ability to be courteous and respectful in all interactions with clients, peers, coworkers, vendors, contractors, and any other people the employee meets in the course of their job.
Ability to keep all HHS human resources information and all information obtained as an HHS employee confidential, except as otherwise required by law, e.g., the Public Information Act.
Skill in using a personnel computer, MS Office Applications, including Excel and Word, human resources computer software such as Peoplesoft, imaging software, and office equipment, e.g., phone, fax machine, copier, scanner, and shredder.
Initial Screening Criteria:
• Preferred experience of one year of Human Resources activities or closely related to the essential job functions.
• Preferred experience w/ the Open Records Act
• One year experience w/ customer service.
• Preferred experience handling and processing confidential records.
Final Selection Criteria:
Final selection will be based on experience, and responses to interview questions, in conjunction with evaluation of required knowledge, skills, and abilities relevant to the position. Additional Information:Occasional telework opportunities are available for this position, subject to agency policy.
To learn more about our Benefits, visit https://www.hhs.texas.gov/about/jobs-hhs/benefits-working-hhs
MOS Code:42A, YN, 0111, 3A1X1