IT Application Consultant

City of Austin WaterAustin, Texas3M ago

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Lead application architecture, development, standards, system integration, quality, testing, or support/maintenance tasks
  2. Provide technical leadership by establishing and communicating standards and processes to ensure total software quality throughout the development and operational lifecycle for applications or systems created and/or maintained by a team of IT professionals
  3. Establishes and communicates testing and validation policies, standards, processes, and procedures to ensure the integrity of software quality assurance throughout the organization.
  4. Lead internal audits to measure, identify areas of high risk, and assure adherence to established QA and security standards
  5. Work closely with project teams to understand and assess requirements and make implementation recommendations for possible software solutions
  6. Work closely with application development teams to ensure portfolio of applications is consistent with modern industry best standards/practices, is maintainable with available resources and systems, and make technical roadmap recommendations
  7. Create test strategy and oversee execution of test plans and test scripts for software development, integration, upgrades, enhancements, fixes, and operations/maintenance including: functional, regression, system integration, load, performance, compliance, and user acceptance
  8. Review and analyze formal test results in order to discover, track, and help resolve defects, variances, and configuration and functionality problems, and to identify improvements
  9. Plan and manage application maintenance processes and activities including provisioning, disaster recovery, proactive troubleshooting, performance monitoring and problem management
  10. Analyze complex business processes and requirements, use cases, wire frames, technical specifications and software/system functionality
  11. 11. Work with cross functional teams, including business systems analysts, project, technical, customer and vendor 



Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others


Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Advanced knowledge of current industry standards and best practices in software quality assurance
  • Knowledge of project management processes
  • Knowledge in all phases of software development lifecycle and software testing lifecycle
  • Knowledge of auditing procedures
  • Knowledge of current software coding languages
  • Knowledge of client/server and internet system architectures
  • Skill in researching and writing policies, standards, processes, and procedures
  • Skill in translating complex requirements into test cases/scripts and executing test cases/scripts
  • Skill in utilizing automated test tools, defect tracking tools, and MS Office
  • Skill in analysis, verification, evaluation, problem-solving, and attention to detail
  • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
  • Skill in facilitating meetings of diverse stakeholders
  • Skill in facilitating meetings of diverse stakeholders
  • Ability to document application architecture by means of UML using COA standard toolset
  • Ability to design, develop and execute customized end-to-end testing solutions
  • Ability to design and track metrics
  • Ability to quickly understand complex and diverse software applications and systems
  • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
  • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
  • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
  • Ability to give, receives, or share thoughts, ideas, perspective, and data to create shared understanding
  • Ability to inspire, motivates, and influences others to achieve individual and collective goals
  • Ability to make sound decisions in a timely manner that solves issues and stand the test of time
  • Ability to recognize, plan, focus upon, and work toward what is most important or critical
  • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity
  • Ability to recognize, manages, and resolves conflict efficiently and equitably
  • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present
  • Ability to create, convey, and instill a unified vision and purpose
  • Ability to see past the moment and adapt to a rapidly changing environment
  • Ability to achieve organizational goals and objectives
  • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results
  • Ability to define, analyze, and find solutions for difficult or complex problems
  • Ability to view the big picture
  • Ability to quickly become familiar with emerging technologies
  • Ability to identify trends as well as isolated events


Minimum Qualifications:

  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of related experience, including at least 3 years of quality testing or quality assurance related experience.
  • Master's Degree in a related field may substitute for two (2) years of experience
  • Experience may substitute for education up to four (4) years 


Licenses or Certifications: None


Preferred Qualifications:

  • Experience developing and supporting Geographic Information Systems (GIS) applications (Desktop, Enterprise, and ArcGIS Online/Portal)
  • Experience providing technical leadership, establishing and communicating standards, and ensuring software quality
  • Demonstrated experience with JavaScript, JavaScript frameworks and Cascading Style Sheets (CSS)
  • Demonstrated experience with design, development, testing and maintenance of complex web-based applications using Agile Methodology
  • Demonstrated experience with application development using Microsoft .NET
  • Demonstrated experience in Service Oriented Architecture, including Representational State Transfer (REST) services
  • Demonstrated experience with database design and development
  • Experience managing software development lifecycle and its associated documentation
  • Demonstrated experience with version control software
  • Ability to travel to more than one work location


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