IT Business Systems Analyst / Analyst Senior
This position will be filled at the IT Business Systems Analyst or the IT Business Systems Analyst Senior level, depending on qualifications.
IT Business Systems Analyst:
Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals
- Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions
- Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors
- Assist with converting requirements into developing a statement of work for use in requests for proposals
- Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems
- Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems
- Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions
- Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts
- Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization
- Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support
Responsibilities - Supervisor and/or Leadership Exercised: None
Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures
- Knowledge of legacy, and web-based systems interfaces
- Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts
- Knowledge of cost-benefit analysis and total cost of ownership modeling
- Skill in performing requirements development, process modeling, reporting and project management tools
- Skill in developing process models and data flow diagrams using industry-standard modeling techniques
- Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
- Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
- Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
- Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
- Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
- Ability to define, analyze, and find solutions for difficult or complex problems
- Ability to view the big picture
- Ability to quickly become familiar with emerging technologies
- Ability to identify trends as well as isolated events
Minimum Qualifications:
- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job
- Experience may substitute for education for up to (4) years
Licenses and Certifications Required: None
IT Business Systems Analyst Senior:
Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals
- Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions
- Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors
- Develop statement of work for use in requests for proposals
- Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
- Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions
- Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts
- Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization
- Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support
Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others
Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures
- Knowledge of legacy and web-based systems interfaces
- Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts
- Knowledge of cost-benefit analysis and total cost of ownership modeling
- Skill in performing requirements development, process modeling, reporting and project management tools
- Skill in developing process models and data flow diagrams using industry-standard modeling techniques
- Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
- Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
- Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
- Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
- Ability to define, analyze, and find solutions for difficult or complex problems
- Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
- Ability to view the big picture
- Ability to quickly become familiar with emerging technologies
- Ability to identify trends as well as isolated events
Minimum Qualifications:
- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
- Experience may substitute for education for up to (4) years
Licenses and Certifications Required: None
Preferred Qualifications (Both Levels):
- Experience managing or working with data analytics programs
- Experience facilitating and functioning as the primary liaison between business and technical units
- Experience retrieving and developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas
- Experience with or thorough understanding of Business Intelligence software systems, processes, and methodologies
- Experience performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects
- Experience leading teams through Business Intelligence integration, project delivery, and ongoing operation and maintenance
- Ability to travel to more than one work location