IT Business Systems Analyst or Analyst Sr

Remote (Austin, TX) Austin, TX

Position Overview:

This position will serve as the primary liaison between business and technical units to understand the business needs, manage the analytics program, perform business analysis and help identify and test solutions, and lead teams through the Business Intelligence integration/delivery/ongoing updates to make informed business decisions.

This position will be filled at one of the following levels depending upon candidate qualifications:

IT Business Systems Analyst: $29.83 -$38.78
IT Business Systems Analyst Senior: $33.52 -$43.58

IT Business Systems Analyst:

Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals
Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions
Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors
Assist with converting requirements into developing a statement of work for use in requests for proposals
Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems
Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems
Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions
Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts
Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization
Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support

Responsibilities - Supervisor and/or Leadership Exercised: None

Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures
Knowledge of legacy, and web-based systems interfaces
Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts
Knowledge of cost-benefit analysis and total cost of ownership modeling
Skill in performing requirements development, process modeling, reporting and project management tools
Skill in developing process models and data flow diagrams using industry-standard modeling techniques
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
Ability to define, analyze, and find solutions for difficult or complex problems
Ability to view the big picture
Ability to quickly become familiar with emerging technologies
Ability to identify trends as well as isolated events

Minimum Qualifications:

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job
Experience may substitute for education for up to (4) years

Licenses and Certifications Required: None

IT Business Systems Analyst Senior:

Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals
Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions
Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors
Develop statement of work for use in requests for proposals
Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions
Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts
Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization
Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support

Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others

Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures
Knowledge of legacy and web-based systems interfaces
Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts
Knowledge of cost-benefit analysis and total cost of ownership modeling
Skill in performing requirements development, process modeling, reporting and project management tools
Skill in developing process models and data flow diagrams using industry-standard modeling techniques
Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
Ability to define, analyze, and find solutions for difficult or complex problems
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
Ability to view the big picture
Ability to quickly become familiar with emerging technologies
Ability to identify trends as well as isolated events

Minimum Qualifications:

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
Experience may substitute for education for up to (4) years

Licenses and Certifications Required: None

Preferred Qualifications for both levels:

Experience managing or working with data analytics programs
Experience facilitating and functioning as the primary liaison between business and technical units
Experience retrieving and developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas
Experience with or thorough understanding of Business Intelligence software systems, processes, and methodologies
Experience performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects
Experience leading teams through Business Intelligence integration, project delivery, and ongoing operation and maintenance
Ability to travel to more than one work location