The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Program Specialist VI position within the Office of the Deputy Executive Commissioner (ODEC) for Access and Eligibility Services (AES). AES is driven by its mission to connect Texans to services by helping individuals and families in need of food, medical care, cash assistance and other social services.


Under the direction of the ODEC Senior Advisor and lead by a Senior Policy Advisor (PS VII), the Program Specialist VI assists with and acts as a liaison in planning, developing and implementing major initiatives for process improvement, organizational improvement, strategic/operational planning and other quality initiatives. The PS VI also assists with program activities including researching, analyzing, and evaluating complex policy issues and initiatives; and it may coordinate the collection, organization, analysis and preparation of materials in response to requests from leadership for program information and reports. They will work closely with AES staff and external partners to evaluate program effectiveness, resolve problems and provide recommendations for executive leadership consideration.


The PS VI will assist with and may lead the implementation and ongoing management of program initiatives for AES client services programs or represent the ODEC in meetings or workgroups. Prepares written project updates, summaries, studies, briefings, reports, plans, bill analyses, cost/benefit analyses, and other documents. Work is performed under limited supervision, with latitude for the use of initiative and independent judgment.  


Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.


EJF 1: Serves as a subject matter expert on AES policies and processes and ensures effective coordination between other AES and HHS programs/areas. Acts as a liaison to internal and external stakeholders to ensure appropriate coordination and collaboration. Serves as a liaison to other departments for the coordination of policies, processes, and procedures. Facilitates meetings as needed with internal and external stakeholders. (20%)


EJF 2: Coordinates the review, approval and distribution of reports, memorandums, written responses to requests for information, and other correspondence. Coordinates with internal and external stakeholders and monitors completion of said assignments, consistently updating leadership of progress. Consults directly with the appropriate staff to ensure accuracy and quality of correspondence. Performs first-level review and edit of documents and recommends revisions or changes. (30%)


EJF 3: Works with appropriate staff to facilitate continuous program and process improvements and identification of opportunities to improve services. Assist with the development of project planning and coordination activities for program initiatives, to include creating work plans, and overseeing workgroups and meetings. Assist with the development of timelines for work completion and produces time and event-driven status reports. Assist with and may lead implementation and provide ongoing management for initiatives or represent the ODEC as a workgroup member. (25%)


EJF 4: Coordinates, compiles, and reconciles work to respond to requests from legislative staff, media inquiries, and external stakeholders, and prepares high-quality briefing documents, issue papers and memorandum for senior and executive management review and decision-making. Consults directly with the appropriate staff to ensure accuracy and quality of correspondence. (20%)


Other duties as assigned. (5%)  


Knowledge Skills Abilities:

Knowledge of health and human service programs, AES programs preferred.

Knowledge of state or federal statutes, rules, regulations, and guidance relevant to AES program areas.

Knowledge of state or federal legislative processes.

Knowledge of project management processes and techniques.


Skill in synthesizing complicated and technical information and into concise materials appropriate for designated audience.

Skill in developing and evaluating policies and procedures; and making recommendations.

Skill in problem solving and independent decision-making.

Skill in communicating effectively orally and in writing and at presenting information publicly.

Skill in Microsoft Office (Outlook, Word, PowerPoint, Excel, Teams, and Visio) and Adobe Acrobat.


Ability to work with deadlines and sensitive, confidential information.

Ability to independently prioritize time and manage multiple project deadlines.

Ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and to establish and maintain effective working relationships to develop solutions.

Ability to gather, assemble, correlate, and analyze facts.

Ability to devise solutions to problems.

Ability to prepare and write concise reports.

 

Registration or Licensure Requirements: N/A  


Initial Selection Criteria:

Graduation from an accredited four-year college or university with a bachelor's degree. Experience and education may be substituted for one another.


Experience researching, interpreting and analyzing complex federal and state policies and legislation.


Experience synthesizing complex and technical information into concise materials appropriate for an external audience.


Skilled at communicating effectively orally and in writing.


Experience working collaboratively to resolve problems.


Experience reviewing the work of others and providing constructive feedback.


Experience with legislative processes, preferred.


Experience working with Health and Human Services programs, preferred.

 

Additional Information:

Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.


HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.


The Texas Health and Human Services Commission is committed to hiring veterans and creating a work environment that values and retains the skills that service members bring to the job. A veteran is an individual who has served in the

*Army, Navy, Air Force, Coast Guard, or Marine Corps of the United States or the United States Public Health Service under 42 U.S.C. Section 201 et seq., as amended;

*Texas military forces as defined by Section 437.001 of Texas Government Code; or *an auxiliary service of one of those branches of the armed forces; and

*Has been honorably discharged from the branch of the service in which the person served.


For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets.


You can also compare this position to military occupations (MOS) at the Texas State Auditor’s Office by pasting this link into your browser: http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

For more information on military occupational specialty codes, see the Military Crosswalk Guide.  


MOS Code:

There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.  Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.


I-9 Form - Click here to download the I-9 form.


In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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