Q2eBankingAustin, TX1M ago

  • The Professional Services Senior Project Manager (Senior PM) is responsible for overseeing Client implementations of our financial software platform related to Loan/Lease management system. The Senior PM will possess the depth and breadth of experience to lead our multi-functional team(s) to ensure an on-time and high-quality implementation for our Client(s).

  • Required Skills

  • Qualifications:
  • ·        Bachelor’s degree or higher
  • ·        Proven ability to manage multiple projects and priorities with success with Agile methodology.
  • ·        Independent and action driven with strong critical thinking and problem-solving skills.
  • ·        Strong verbal, written and effective communication skills.
  • ·        Exceptional time management, planning and organizational skills.
  • ·        Strong computer skills and presentation skills.
  • ·        Strong MS Office suite, Word, Excel and PowerPoint skills.

  • Experience:
  • ·        At least 8 years in a project management or similar role leading multifunctional teams in a in a product implementation and technology delivery organization.
  • ·        Project and Program Management experience is must.
  • ·        Loan Management system knowledge a plus.
  • ·        Understanding of Salesforce and Data migration a plus.
  • ·        Knowledge of accounting and/or financial management or implementation of a financial system a plus.
  • Working conditions:
  • ·        Travel: 25-40%
  • ·        Other: Client calls based on geography of client.
  • Responsibilities:
  • ·        Leads and manage multiple Client projects and/or programs and execute the scope of services outlined.
  • ·        Provides leadership and mentoring to project team via direct oversight for agile delivery and execution.
  • ·        Oversees the cross functional team in a dynamic environment to ensure high quality deliverables are on- time and within budget through effective resource management.
  • ·        Takes full accountability for the management of project timelines, budget and milestones for a variety of projects.
  • ·        Serves as the primary Client contact responsible for providing the Client and management project activity status via timelines, status reports and effective communication.
  • ·        Provides continuous reports, data, status updates across programs and project to demonstrate operational success.
  • ·        Is responsible for building and maintaining project timelines and plans.
  • ·        Leads Client and internal status meetings and updates.
  • ·        Is responsible for risk assessment, contingency planning and appropriate escalation of issues.
  • ·        Supports Client during user acceptance testing cycle and via ongoing product training as needed.
  • ·        Negotiates and manages Client expectations, scope of work and change orders as needed.
  • ·        Documents and resolves problems in a timely manner.
  • ·        Manages assigned project resources on an ongoing basis.
  • ·        Anticipates Client needs by understanding challenges and goals of the implementation process.
  • ·        Understands the product software and its intended use to guide the Client through the adoption and onboarding process.
  • ·        Maintains a consistently high level of Client satisfaction; raises and addresses issues proactively and supports the Client expectations and goals while keeping the business in mind.
  • ·        Manages programs with multiple moving parts.
  • ·        Serves as mentor and lead to junior project managers, advising on best practices in project/program management and guiding them to successful delivery of their projects.
  • ·        Advises management and leads discussions on improvements to the project lifecycle processes and artifacts, as well as internal cross-functional processes. Acts independently to determine and roll out methods and procedures on new or special assignments.


  • Posted 5/21/19
  • Full time
  • REQ-2493

About Us

  • Q2 is a financial experience company headquartered in Austin, Texas. Driven by a mission to build stronger communities by strengthening the financial institutions that serve them, we empower banks, credit unions, and other financial services providers to be an ever-present companion on an account holder’s financial journey. Combining the leading features, integrations, and operations capabilities in the market with data-driven insights, open technology, and a unique problem-solving process to drive emotions and outcomes, Q2 helps our customers unlock new opportunities, grow faster, and improve efficiencies.
  • Mission:
  • To build stronger communities by strengthening their financial institutions. We do it with our purpose-driven culture, and by helping banks and credit unions stand apart in their communities. We’re a growing team of high-performing self-starters who are passionate about creativity and exploration in every challenge.
  • Vision:
  • To ensure that our nation’s financial institutions are equipped to provide for their communities’ financial needs, today and tomorrow.
  • Values:
  • To empower financial institutions to be the ever-present companion on their account holders’ financial journey. We do this by using data-driven insights, open technology, and unique problem-solving approaches to help FIs deliver exceptional experiences for their account holders.

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