Safety & Risk Manager

Summary

Performs senior-level complex work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgement. Develops safety policies, procedures, and programs, and performs training, inspection of work areas and hazards, and investigations of accidents. Risk Management responsibilities include implementing City Risk Management programs and conducting Risk Management reviews. 

Essential Duties & Required Qualifications

Safety:

• Functions as Safety Officer for the City. Responsible for meetings with various City departments and outside agencies and citizens. Responsible for training and ensuring that meetings are conducted (personally or by an outside vendor) to guarantee the success of City safety programs.
• Inspects facilities, equipment and work sites, identifies job hazards, and recommends preventative and corrective procedures. 
• Prepares the safety budget for approval, and monitors spending to ensure adherence to the plan. 
• Serves as the leader for the Fleet Safety Committee. Updates and revises the committee processes as needed. 
• Facilitates employee safety training to include hazard communications, blood-borne pathogens, fleet safety/defensive driving, remedial driver training, confined space entry, lock-out/tag-out, work zone safety, accident investigation techniques, evacuation plans, and ergonomic assessments. 
• Oversees the publication of forms and documents related to safety programs. 
• Serves as the “first point of contact” for all accidents, incident, or injuries for the City.
• Analyzes and maintains accident data and provides recommendations to City Management for improvement by developing short and long-range plans to reduce costs. 
• Prepares and presents detailed analytical safety and risk summaries and progress updates as requested by city management. 
• Plans, creates, and updates content for the employee’s SharePoint and HR homepage on the City website with content related to safety, risk management, workers’ compensation, and Americans with Disability Act (ADA). 
• Prepares and delivers presentations to a variety of internal and external audiences as needed. 

Risk: 

• Plans, manages, coordinates, and administers the risk program for the City to control, minimize, eliminate, or transfer possible losses. Programs include but are not limited to property and casualty insurance, safety and loss control, workers’ compensation, general liability, Department of Transportation (DOT), Federal Transit Authority (FTA), and third-party claims.
• Prepares the risk management budget for approval, and monitors spending to ensure adherence to the plan.  
• Ensures that all City properties and assets are adequately insured and improvements are properly added. This includes coverage of City owned property, leased property, including but not limited to public art, vehicles, and equipment, etc.
• Collects and maintains all certificates of insurance for the City. Ensures that all leased property is covered by the vendor.
• Manages and adjusts auto and liability claims, including receiving notices from claimants, submitting them to insurer, and working with all parties including City and TML attorneys to ensure a timely and effective resolution.
• Attends and participates in professional group meetings and stays abreast of new trends and innovations in the field of risk management, workers’ compensation, and Americans with Disability Act (ADA).
• Oversees the preparation of technical and comprehensive reports, plans, and procedures for developing risk management programs, reviews, and inspections. 
• Provides citizen services and interaction by answering citizen’s questions and concerns, guiding citizens in the claim filing process, monitors claim status to completion, and follows up on claims for corrections and additional documentation. 
• Conducts risk assessments and routine safety audits at City facilities and offsite work locations to identify risks.
• Processes workers’ compensation claims and monitors medical treatment of injured employees for return-to-work issues. Coordinates with departments for the administration of light duty. Works with occupational clinics to set up proper Functional Capacity Evaluations (FCE) for various City jobs. 
• Monitors and oversees workers’ compensation claims by coordinating patient care, collecting reports, photos, videos, investigates accidents to determine the cause of injury, authorizes after-hours treatment, completes accident files, evaluates return to work options, and monitors claim trends.
• Monitors claims to ensure compliance with policies and regulations, and audits records on a regular basis. 
• Administers employee drug/alcohol testing programs (DOT and Non-DOT) and provides employee training on drug/alcohol policies. Acts as a Designated Employer Representative (DER) for DOT drug/alcohol test results. 
• Responsible for implementing and tracking the City’s random testing program for drugs/alcohol and conducting the annual Drug & Alcohol Clearing House audit for all commercial drivers. 
• Acts as “essential personnel” and reports to the City’s Emergency Management Operations Center during times of activation.
• Must have and maintain, without interruption, all necessary licenses, certifications, clearances, and other job-related requirements. 
• Performs other related duties as assigned.

Required Education and Experience

• Bachelor’s degree from an accredited university or college, in Safety Management, Industrial Safety, Business Administration, Public Administration, or a field related to Risk Management and/or Safety.
• Minimum of five years of full-time experience directly related to employee safety, risk management, workers’ compensation, and/or liability insurance.

OR,

• Master’s degree from an accredited university or college, in Safety Management, Industrial Safety, Business Administration, Public Administration, or a field related to Risk Management and/or Safety.
• Minimum of three years of full-time experience directly related to employee safety, risk management, workers’ compensation, and/or liability insurance. 

OR,

• An equivalent combination of education and experience (minimum of nine years) that provides the required knowledge, skills, and abilities to perform the essential functions of the job. 

Required Certificates and Licenses

• Valid Class "C" Driver's License from any U.S. State. Must be able to obtain a Texas license within 90 days of hire, per state law.
• Must be able to use personal vehicle to drive to multiple work sites in Leander and surrounding areas as part of the regular job duties. The City will provide a bi-weekly car allowance as part of the compensation package.

Preferred Qualifications

• Bachelor’s degree from an accredited university or college in Safety Management, Industrial Safety, or a field related to Risk Management and/or Safety.
• Master’s degree from an accredited university or college in Safety Management, Industrial Safety, or a field related to Risk Management and/or Safety.
• Current/active certifications: Professional Risk Manager (PRM), Certified Safety Professional (CSP), Associate Safety Professional (ASP), Associate in Risk Management (ARM), and/or Associate in Loss Control Management (ALCM). Other similar related certifications may be considered.
• American Red Cross Instructor Training certification to include: First Aid, CPR/AED, and CPR Pro, or the ability to obtain it with six months of hire. 
• Drug & Alcohol Clearinghouse experience. 
• Experience working in safety and risk management for a government entity such as a City, County, or State agency.
• Experience handling full-cycle workers’ compensation claims including experience providing preventative training.
• Minimum ten years of full-time experience in safety and risk management.
• Bilingual in English/Spanish.

Knowledge, Skills & Abilities

• State and Federal laws, statutes, rules ordinances, codes and regulations governing Human Resources activities and functions, including the Texas Tort Claims Act and the Texas Workers’ Compensation Act. 
• Ability to focus and multi-task despite frequent stressful, emergency, critical, or unusual interruptions. 
• Occupational Safety and Health Administration (OSHA) safety rules and regulations and safety standards in hazardous traffic and construction environments. 
• Knowledge of program development and risk management practices and procedures.
• Ability to find non-threatening ways to approach others about controversial issues.
• Ability to develop recommendations and solutions with sensitivity to the issues, impact to the organizational precedence, and the desires of those affected by the recommendations.
• Displays high standard of ethical conduct and handles confidential information with the utmost judgement and discretion. 
• Ability to review contract documentation for discrepancies, and to track funding and expenditures applicable to the contract.
• Ability to resolve escalated customer complaints and concerns.   
• Ability to communicate effectively both verbally and in writing.
• Ability to follow detailed verbal and written instructions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate with other employees and the public in a courteous and diplomatic manner.
• Skill in handling multiple tasks and prioritizing.
• Analyze situations and adopt quick, effect, and reasonable courses of action. 
• Ability to work hours other than the regular daytime schedule in emergency response situations. 
• Skill in directing the activities of a complex and diverse organization.
• Skill in data analysis and problem solving.
• Ability to plan strategically.
• Ability to develop and maintain effective working relationships with City employees, the public, elected officials, and boards and commissions. 

Physical Demands & Additional Information

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to handle and feel items, reach with hands and arms, climb or balance, stoop, kneel, talk, and hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be considered to enable individuals with disabilities to perform the essential functions. 

Working Environment 

While performing some duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; extreme cold and extreme heat. 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.