UX Product Designer - Usability

Liaison Creative+MarketingWork from your Austin-area home office2d ago

Collaborate with a creative marketing UX team to build out a web application to help sell enterprise storage solutions


Hours/Duration: Full-time schedule, originally budgeted for 6 months


Liaison Creative + Marketing is hiring a UX Product Designer for Usability to join our team supporting our high tech corporate client, a leader in Enterprise Technology solutions. As a member of our team embedded with our client company, you will be heavily focusing on generating research to support the design of a web application centered around enterprise storage solutions for the internal sales reps. In this fast-paced, Agile environment you will be supporting a global rollout of a high visibility project that will be responsible for the user experience of a major tool for the Seller Experience organization. Current team is 15 people including Principal Designers; Sr. Product Designers; Product Designers; UX Researchers. Initial project timeline and assignment duration is set for 6 months, but could extend based on need.

   •   Own the design decisions and approach in a cross-functional team developing the defined product. Independently discovering customer value and business opportunities of undefined problem spaces (Not focusing as much on deliverables but working with the customer base of sales reps). Determine and crafting standard design artifacts (user flows, wireframes, comps, prototypes) that efficiently and effectively communicate intent of design decisions and can support other designers. Use design iterations to maximize opportunities for feedback in their work and improve collaboration in a cross-functional team

   •   Seek out design critique from cross-functional team and facilitates scheduled sessions

   •   Own validated user needs and motivations as requirements for delivering project or product value

   •   Reach out to stakeholders to gather any existing info or research

   •   Share out research documentation - frequent reporting out and updates on research planning, feedback, and results to immediate stakeholders and execs (separately)

   •   Write research protocol and strategy

   •   Help establish same general research process, timeline and templates for all designers

   •   Help create and/or advise on research plans for each product line/product (has understanding of what methods are best to use for each situation)

   •   Help create, conduct, and collate (and/or advise on) user tests

   •   Help with synthesis of user research and best methods of organization and presentation of data. Take a user-centered approach to design process and methods Lead the design process from problem discovery, framing, ideation, iterative development, delivery, and maintenance

   •   Guide and validate design decisions with user research methods and existing data

   •   Learn and balance user and business goals to achieve desirable, viable, and feasible solutions

   •   Be responsible for user research, interaction design, visual design, and content artifacts that communicate design decisions for the user experience and user interface

   •   Partner and collaborate effectively with researchers, engineers, designers, product owners, and business stakeholders on all initiatives

   •   Evolve and evangelize our Design System

How to be a top candidate for this job:

   •   5-8 years of related experience

   •   Combination of Product Design (UX Design) & UX Research

   •   Experience coming up with a plan for a product line

   •   Enterprise level experience preferred

   •   Experience working with complex applications

   •   A web-based portfolio (no attachments or downloads please)

   •   Experience with a user-centered approach to design process and methods

   •   While this role is likely to be remote for the near term, we are only considering local Round Rock and Austin area candidates. If you are applying from outside the area, be sure to include your date-specific unconditional relocation details in the "How does this opportunity fit you?" section of your application


Skills:

   •   Able to produce read-outs and make them presentable, not focusing as much on deliverables but working with the customer base (sales reps)

   •   Experienced with building out artifacts, but also have a strong UX research presence

   •   Familiar with dealing with many layers of Data and User Testing Superlative research skills

   •   Basic UX Design skills

   •   Figma software experience, Windows fluency

   •   able to test prototypes

   •   able to synthesize the data and then articulate that into some sort of design

   •   strong presentation skills and experience with presenting to an executive level leadership team.


Benefits:

   •   Most benefits are available after 30 days

   •   Full employee benefits package includes 100% Liaison-paid medical and dental insurance

   •   Paid vacation/sick and holiday leave

   •   Short- and long-term disability insurance

   •   Paid group term life insurance

   •   Optional supplemental insurance and life coverage

   •   Optional Pet Insurance

   •   Those enrolled in our medical plan get free enrollment in our Wellness Program and Employee Assistance Program


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