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Are you looking to work with a dynamic team? We are hiring passionate and friendly individuals who are looking to make a difference and bring joy to the community! Join our Membership team by becoming a Welcome Center team member.


Apply Today!


 


How you will contribute to our Purpose:


The Y’s purpose is to strengthen community. Every day, we work side by side with our neighbors to make sure everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive. There are lots of places to work, but few opportunities to do work that really matters. Not only will you have the chance to help children, youth, and adults of all ages reach their potential, you’ll be making a huge difference in your community as well.


What are the Perks?


  • Free membership to all YMCA's of Austin (over $600.00/year value)
  • Opportunity to enroll in 403b Savings Account 
  • Flexible schedules
  • Work-life balance
  • Career Advancement Opportunities
  • Employee discounts on programs
  • Develop new skills and gain valuable experience


What are the details?


  • You actively engage and greet members and guests that come into the YMCA. 
  • You may be required to open or close the facility and have key-holding duties.
  • You provide excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. 
  • You provide tours to potential new members. 
  • You keep informed of all branch activities & schedules in order to provide exceptional member service.
  • You handle and resolve membership concerns and inform the supervisor of unusual situations or unresolved issues.
  • You reconcile end-of-shift money received through the sale of membership, merchandise, mini-camp, and program registrations.
  • You complete other duties as assigned.


What you bring to the Purpose:


Education and Experience: You are a minimum of 16 years old and have some experience in customer service. Bilingual (English and Spanish) is preferred. 

You are a team player. You are a team player with a positive, service-oriented attitude and you can work well with others. 

You are organized and productive. You are organized, able to prioritize tasks, and handle multiple assignments.

You are a strong communicator. You listen for knowledge and meaning. You speak and write effectively.

You foster a culture of inclusion and belonging. You leverage people’s differences as strengths.


Availability: You can work up to 28-hrs per week and a combination of the following shifts. 

  • Monday to Friday, 5:45am-12:00pm
  • Monday to Thursday, 4:00pm-9:15pm
  • Friday,12:00 -7:15pm
  • Saturday, 7:45am-6:15pm
  • Sunday, 11:45am-6:15pm


Pay Rate: $10.00 per hour


 

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