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Membership Director

Remote Austin, TX

At Girl Scouts, we believe that when you invest in girls, you change the world. Girl Scouts discover their skills and interests, connect with supportive peers and adults, and make a positive impact in their community. Research shows that Girl Scout alums are more likely than their peers to achieve academically, earn higher wages, act as leaders in their community, and be satisfied with life. Every girl deserves these advantages, so we want every girl to have the opportunity to be a Girl Scout.


In our workplace, people of all cultures and backgrounds are valued, employee health and wellbeing are prioritized, and diverse ideas are encouraged. Teamwork, friendship, and community unite us as we change the world through small acts of kindness and big ideas. Girl Scouts of Central Texas offers a flexible work-from-home environment, generous PTO and paid holidays, and significant employer contribution toward insurance benefits. Girl Scouts of Central Texas is open to considering exceptional candidates at the Sr. Director level. 



Job Purpose:


As a key member of the senior leadership team, the Membership Director is responsible for developing, implementing, assessing, and articulating innovative and effective girl, adult, and volunteer recruitment and retention strategies. The Membership Director also works closely with other operation and organizational functions to support overall mission, goals, and strategic priorities.


Required Qualifications

  • Three or more years of management experience in leading people and managing systems to achieve organization and department objectives, while cultivating a work culture that is high performing, inclusive, innovative, creative, and fun.
  • Five or more years of experience working in the non-profit sector for a membership-based, youth-based, or other related organization.
  • Strong interpersonal skills, including a natural curiosity and openness about other perspectives and an ability to be diplomatic and professional when interacting with a wide variety of people and sensitive situations.
  • Ability to assess training needs of staff and provide coaching to increase staff empowerment, efficiency, problem-solving skills, and performance.
  • Ability to work effectively cross-departmentally, cultivating a culture of collaboration, and demonstrating respect for cross-departmental processes, staffing, and expertise.
  • Ability to positively influence others and maintain effective relationships with key stakeholders.
  • Ability to critically assess current processes and suggest improvements.
  • Strong written and oral communication, public speaking, and presentation skills.
  • High-level proficiency in Microsoft Excel, Word, and Outlook or similar productivity software.
  • Ability to comprehend, analyze, and report out on data related to the role.
  • Ability to make a commitment to the philosophy of Girl Scouting, both nationally and locally.
  • Capable of maintaining strict confidentiality and professionalism when handling sensitive information.
  • Yearly membership in GSUSA is required.
  • Maintains a valid TX driver’s license, an acceptable driving record, acceptable vehicle insurance, and reliable transportation to travel within Girls Scouts of Central Texas region.
  • Satisfactory results from a criminal background check.

Preferred Qualifications:

  • Experience with CRM software tools (e.g., Salesforce), data warehouse tools (e.g., Looker), and task management software (e.g., Asana).
  • Bilingual in English/Spanish.


Bachelor's degree in a field related to the job or an acceptable combination of education and experience.

Physical Requirements:

  • This is largely a sedentary role but involves walking or standing for brief periods of time and for special events.
  • Frequent travel within the greater Austin area. Occasional travel throughout the rest of GSCTX’s assigned geographical area, including Waco, San Angelo, Killeen, Bryan/College Station, and Brownwood. Infrequent travel opportunities outside the Girl Scouts of Central Texas region.
  • Frequent use of computers and other office productivity machinery, such as copy machines and printers.
  • Periodic filing will require the ability to reach, push, pull, bend, stoop or stand as necessary. Will occasionally lift office products and supplies weighing up to 30 pounds.
  • Normal visual acuity and field of vision, hearing and speaking abilities, finger dexterity and repetitive hand motions for manual manipulation of a keyboard or mouse.
  • Ability to read, write, and communicate verbally and in written form to express and exchange ideas and can understand, remember, and communicate routine information.
  • Ability to compose material such as operating procedures, organization-wide communications, detailed reports, and slides to aid in presentations.
  • Ability to maintain emotional control under stress.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the key responsibilities of this position.


Environmental Demands:

  • Continuous indoor activity and exposure to florescent light.
  • Some outdoor activities and exposure to weather.
  • Ability to work in the office and travel 20% of time to other locations within the council jurisdiction time to meet with members, collaborate with diverse community groups, and represent the council in the community.
  • Work some nights and weekends, as needed.
  • Frequent work under stress and under pressure of deadlines.


  • Health, Dental, and Vision insurance
  • Paid life insurance
  • Paid long term disability
  • 403(b) matching
  • Generous paid time off
  • Paid holidays including a winter break
  • Paid parental leave


Important Note: The information contained in this job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job descriptions are subject to change at the discretion of the Girl Scouts of Central Texas.

Girl Scouts of Central Texas is an Equal Opportunity Employer.

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