Austin Water Operations Manager (Water Distribution)

Posting Title

Austin Water Operations Manager (Water Distribution)

Job Requisition Number

COA091353

Position Number

107652

Job Type

Full-Time

Division Name

Pump Stations & Reservoirs Mai

Minimum Qualifications

Education and/or Equivalent Experience: 

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a relevant field of study, plus seven (7) years of progressively responsible experience related to the activities of the program area, including three (3) years of experience which were in a supervisory, management, or program management capacity.
• Graduation with a Master’s degree from an accredited college may substitute for two (2) years of non-supervisory/management experience.
• Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

• Program Area Responsibility for Water Treatment, Water Distribution, Wastewater Treatment, and Wastewater Collection: Appropriate Class “A” Water/Wastewater license from TCEQ or State of Texas Professional Engineers license.
• Program Area Responsibility for Environmental Engineering and Technical Services: State of Texas Professional Engineering license.
• Program Area Responsibility for Advanced Technology and Smart Grid, Supervisory Control and Data, Acquisition, and Operational Support Services: No license required.

Notes to Applicants

Position Overview:

The AW Operations Manager will be responsible for the oversight and coordination of three water distribution operations divisions: Pump Stations & Reservoirs, Distribution System Maintenance, and Distribution System Services. This position will be responsible for reviewing and responding to regulatory requirements, actively participating in the asset management process for the water distribution facilities, and monitoring water quality changes and any necessary response to protect the public health and safety. The person in this position will also be responsible for coordinating and collaborating with other AW Operations Managers as well as the AW Executive Team, other city departments, outside consultants, neighborhood associations, and the general public.

Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
• A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered.
• A cover letter is also required. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• A criminal background investigation is required.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
• Austin Water must review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.

Required Licensure:

The position requires a Class A Water Operator license from TCEQ (Texas Commission on Environmental Quality) or a State of Texas Professional Engineers (PE) license upon hire. If the identified candidate is coming from outside of Texas, they must have equivalent licensure or demonstrate the ability to obtain the appropriate license within six months.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lot, garage or in any personal vehicle located on the premises.

Pay Range

$47.75 – $62.07

Hours

• Monday – Friday, 8:00 AM – 5:00 PM, with some flexibility.
• Other hours as required to meet the needs of 24/7 utility operations.

Job Close Date

04/03/2024

Type of Posting

External

Department

Austin Water Utility

Regular/Temporary

Regular

Grant Funded or Pooled Position

Not Applicable

Category

Professional

Location

South Service Center - 3616 South 1st Street

Preferred Qualifications

• Advanced management experience in a large, robust organization
• Extensive experience utilizing performance measures to assess progress and drive improvements
• Knowledge of and experience implementing occupational health and safety best practices within the water industry
• Demonstrated skill and experience in developing and maintaining strong positive business relationships internally and externally
• Experience implementing and managing process improvements for large groups
• Advanced written and verbal communications skills
• Ability to travel to more than one work location

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Determines divisional needs; develops, executes, and evaluates strategic short- and long-range plans including three- to five-year forecasting for a variety of projects, programs, and division activities. Reviews, prepares, consolidates, and monitors division-wide budgets.
2. Coordinates activities within the division; between Austin Water and City departments; and with outside consultants, engineers, associations, regulatory agencies, neighborhood associations, and general public.
3. Interprets, explains, and ensures compliance with applicable policies, procedures, ordinances, and Federal/State regulations.
4. Evaluates programs for effectiveness and accomplishment of goals.
5. Develops/reviews, revises, and approves procedures and specifications for plant, field or laboratory operations, equipment, and technical instrumentation; analytical testing procedures; quality control programs; safety programs; and training programs.
6. Facilitates, conducts, and attends meetings and represents the division on behalf of the assistant director, department, and City.
7. Provides technical advice and assistance to internal and external customers.
8. Applies and interprets principles, practices, and procedures specific to functions such as Civil, Water & Wastewater, and/or Process Control System Engineering, Water Supervisory Control and Data Acquisition (SCADA) controls, Distributed Control Systems (DCS), and Advanced Smart Water Infrastructure.

Responsibilities- Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of water and wastewater operational programs.
• Knowledge of Local, State, and Federal water, wastewater, and reclaimed water regulations.
• Knowledge of City practices, policies, and procedures.
• Knowledge of safety practices and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge fiscal planning and budget preparation.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in planning and organizing.
• Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions/recommendations.
• Ability to manage projects, develop and execute project timelines, delegate tasks, and evaluate progress from start up to completion of projects.
• Ability to quickly recognize and analyze irregular events.
• Ability to resolve problems or situations that require exercising tact, diplomacy, and sound judgment.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to make public presentations.
• Ability to meet and maintain driver eligibility detailed in the City of Austin Driver Safety Program.

Criminal Background Investigation

This position has been approved for a Criminal Background Investigation.

EEO/ADA

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within

the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in a relevant field of study, plus seven (7) years of progressively responsible experience related to the activities of the program area, including three (3) years of experience which were in a supervisory, management, or program management capacity. Graduation with a Master’s degree from an accredited college may substitute for two (2) years of non-supervisory/management experience. Do you meet these minimum qualifications?

• Yes
• No

1. * This position requires one of the following licenses. Please select the license(s) that you are currently in possession of.

• Class "A" Water License from TCEQ
• State of Texas Professional Engineer (PE) License
• Other State Professional Engineer (PE) License
• None

1. * How many years of experience do you have managing the full life cycle of drinking water services for a public utility to include sourcing, treating, distributing, water quality and regulatory compliance, and customer service?

• None
• Less than 1 year
• 1 - 3 years
• 4 - 7 years
• More than 7 years

1. * How many years of management experience do you have in a large, robust organization?

• None
• Less than 1 year
• 1 - 3 years
• 4 - 7 years
• More than 7 years

1. * How many years of experience do you have utilizing performance measures to assess goal progress, including implementing and managing process improvements?

• None
• Less than 1 year
• 1 - 3 years
• 4 - 7 years
• More than 7 years

1. * How many years of experience do you have in implementing occupational health and safety best practices in the water industry?

• None
• Less than 1 year
• 1 - 3 years
• 4 - 7 years
• More than 7 years

1. * How many years of experience do you have in developing and maintaining strong business relationships both internal and external to the organization?

• None
• Less than 1 year
• 1 - 3 years
• 4 - 7 years
• More than 7 years

1. * Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

1. * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check.

1. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.

(Open Ended Question)

Optional & Required Documents

Required Documents

1. Cover Letter
2. Resume